Shipping/Return Policy: 

HairByHillary is partnered with USPS and all orders are able to be tracked through the postal service once dispatched. HairByHillary is not responsible for lost or stolen packages. In the event that your package has not arrived as expected please contact USPS. (1-800-ASK-USPS). By completing a purchase with HairByHillary you are agreeing to this policy.  All orders are shipped after processing which can take up to 48 hours. Shipping is 3-5 business days, depending on location! Weekends ARE NOT included.  All items are final sale.  NO EXCHANGES OR REFUNDS .

 

FAQ’s:

How many bundles will I need?

Lengths 12-14 inches (2 bundles)

Lengths 16-22 inches (3 bundles)

24-30inches (4 bundles)

* The amount of bundles you choose is based on how full you'd like your install to look.

 

Can the hair be colored?

Yes. This is virgin hair it can be colored, permed, straightened, curled, bleached & etc..

 

How many times can I reuse this hair?

Hair is guaranteed to last up to a year with proper care. 

 

What is the grade of the extensions do you carry?

9A hair is sold!

 

Do you only sell bundle deals?

Yes. No individual bundles! Minimum bundle deals are 2 bundles, the max is 4 bundles, we want to reassure you have the correct amount of hair for your install. Each individual bundle is 3.5 oz.

 

Shampoo recommend for hair care?

Organix, Tresseme, Garnier. Use shampoo & conditioner.  Hair is best when air dryed! You may apply a light weight leave in conditioner also.

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